FAQ

General Questions

Download PDF versions of our 2011-2014 Turner Owners Manuals:
2011 Turner Bikes Manual
2012 Turner Bikes Manual
2013 Turner Bikes Manual
2014 Turner Bikes Manual

You can download PDF versions of our 2002-2015 catalogs:

2002 Turner Bikes Catalog

2003 Turner Bikes Catalog

2004 Turner Bikes Catalog

2005 Turner Bikes Catalog

2006 Turner Bikes Catalog

2007 Turner Bikes Catalog

2008 Turner Bikes Catalog

2009 Turner Bikes Catalog

2010 Turner Bikes Catalog/Poster

2011 Turner Bikes Catalog/Poster

2014 Turner Bikes Catalog

2015 Turner Bikes Catalog

If you can provide us with a copy of the original purchase receipt and a copy of the police report showing the bike theft filing we will give you a $600 credit towards a brand new Turner Bike from us. Or $325 credit towards a new frame.

Steps to take before your Turner Bike is stolen:

Keep your original sales receipt in a very safe location for proof of ownership for the police and your insurance company, and us if you choose to take advantage of our Turner Bike Theft Credit.

Make sure you have a good photo of your bike from both sides with you posed next to it. Even if you find your stolen bike you may have to prove it’s yours, repossessing it may be considered theft otherwise!

Check with your insurance company today and find out what they actually cover! If they do not completely cover a new bike, then Purchase bike insurance to protect your investment. Our friends at Velosurance can give you a free quote today!

By running a longer than recommended fork, it will slacken the angles, raise the bottom bracket, shorten the Reach and increase the standover height.

Turner Bikes recommends a minimum of 4 inches or 100mm of post insertion into the frame.

Yes! QR seat post clamps work great. The clamp size required is 35mm on all  Turner Mountain Bikes manufactured from 2008 - present.

All gravel / road will take a 31.8mm seat post clamp.

All pre-2009 Turner Suspension Bikes take a 31.8mm seat post clamp.

2008 to present Turner Mountain bikes take a 30.9mm seatpost diameter.

All cyclocross, gravel and allroad frames use a 27.2mm post

Pre-2009 Turners, horst-link or TNT, use a 27.2mm seatpost.

Yes, every Turner frame has a replaceable derailleur hanger. They are available through our online store. Please make sure you purchase the correct hanger for your application. Compare your bikes hanger to the photo on the store. We recommend having a spare as they can help avoid a long walk home!

The biggest reason why Turner Bikes chose to use the latest 'flat mount' rear brake mounting was the caliper is much more compact. This allows the caliper to be attached between the stays to the bigger and stronger chainstay instead of the more flexible seat stay. There is not much room between the seat stay and chainstay due to more compact frame geometry, since the flat mount is a very compact caliper it can be attached to the stronger tube and still be under the seat stay.

RFX Questions

Main Pivot

12 nm
One-Piece dw-link

15 nm

Shock Bolts

12 nm

Rocker Tip Bolts

10 nm

For All Turner Bikes

Brake Caliper Bolts

6 nm

F. Der. Mount Bolts

5 nm

R. Der. Hanger Bolt

5 nm

Water Bottle Cage Bolts

1-2 nm

Brake & Shifting Clamp Bolts

1 nm

Seatpost Collar Bolt

5 nm

The dw-link RFX v4.0 comes with a 7.875in X 2.25in (200x57mm) air shock. Its shock uses 22.2mm wide reducers with 8mm x 45mm T40 hardware at the rocker and 29.1mm wide reducers with 8mm x 45mm T40 hardware at the base.

Proper sag on the RFX is about 17-20mm or 30-35% of the stroke of the shock. The amount of sag effects BB height and handling with no loss of dw-link performance. Try plus or minus 2m of sag to custom tune your Turner Ride.

More sag = Stability / Less sag = Nimbleness

The Stock shock on the RFX is the RockShock Monarch Plus DebonAir. With this shock in the stock settings we have found that 20-30 psi OVER your riding weight* is a good start to finding your proper riding shock pressure. Be sure to test ride your RFX with the new pressure then re-check the pressure and re-adjust as necessary since the pressure you set it to may change as the shock cycles trough the travel a few times. The maximum air pressure for the RS DebonAir is 350 psi, DO NOT exceed this pressure!

*Remember – your riding weight is how much you weigh with ALL of your riding gear on, water included.

For more information regarding RockShox shocks visit www.sram.com/rockshox.

Please refer to our Turner Tech page for more information on proper shock setup.

Since the RFX v4.0 is of a carbon construction it depends:

With an aluminum dropper post plain grease is highly recommended.

If you are using a carbon seatpost and it slips when torqued to 5-6mm, then use a carbon specific ‘Grip compound'.

It is strongly suggested that you periodically remove/clean/re-install whatever seat post you have with fresh grease or carbon prep to thwart corrosion.

The RFX v4.0 has the ability to run tires up to 2.4″ with ample room for bent rims and mud clearance. This suggestion is due to variations in tread design, tire sizing and rim widths. Although larger tire sizes may fit properly, these are case by case situations it is up to the rider to test fit.

The rear hub needed for the RFX v4.0 has a 12mm x 142mm dimensions.

The RFX v4.0 is setup for ISCG 05.

The RFX v4.0 utilizes a PressFit 30 bb (PF30). The bottom bracket shell is 73mm wide.

For more information on PressFit 30 bb (PF30) configurations please refer to this Chris King PF BB Fit Guide.

The RFX uses a 49-62mm somewhat rare headset size.

The RFX frame comes with a 0˚ headset already installed.

Head Tube engineering: The RFX head tube utilizes a new headset size to accommodate multiple head angle options (up to +/- 1.5°), increased strength (larger diameter = more surface area), When coupled with the standard 1.125in tapered steerer this makes for one bomb proof setup with the adjustability to tune the ride.

Angle changing headsets are available from Works Components in the UK. They ship world wide. Their headsets have proven to be the best.

For the RFX v4.0, the suggested fork travel length is 160-180mm.

Turner RFX v4.0 can use a direct mount, front derailleur. A Shimano Direct Mount Front Derailleur is necessary for proper fitment. We stock front derailleur mounts that connect the derailleur to frame.

Czar Questions

These Torque Wrench Specifications apply to the Turner Czar.

Use blue LocTite or equivalent on the cleaned threads.

For the Czar v1.0 (Steel Pivot Bolts)

Main Pivot

15 nm

One-Piece dw-link

15 nm

Shock Bolts

12 nm

Clevis Bolts

8 nm

For the Czar v1.1 (Alloy Pivot Bolts)

Main Pivot

12 nm

One-Piece dw-link

14 nm

Shock Bolts

12 nm

Clevis Bolts

10 nm

For All Turner Bikes

Brake Caliper Bolts

6 nm

F. Der. Mount Bolts

5 nm

R. Der. Hanger Bolt

6 nm

Water Bottle Cage Bolts

1-2 nm

Brake & Shifting Clamp Bolts

1 nm

Seatpost Collar Bolt

5 nm

If this is at all confusing please consult your local Dealer for the proper mechanical procedure and tools. Please refer to our Tech page for more information on proper bike maintenance.

The dw-link Czar comes with a 6.5in X 1.5in air shock. The Czar’s shock uses the 22.2mm wide reducers with 8mm x 40mm hardware. For more information regarding the Fox shocks visit www.foxracingshox.com/fox_tech_center/.

Proper sag on the Czar is 8-10mm. The amount of sag effects BB height and handling with no loss of dw-link performance. Try plus or minus 2m of sag to custom tune your Turner Ride.

Plus = Stability / Minus = Nimbleness

Please refer to our Turner Tech page for more information on proper shock setup.

Yes, the Czar seat tube is designed to accommodate a certain amount of insertion depending on the size of the frame. In order to tune the riding feel of the Czar, the geometry had certain specific requirements and because of this it was necessary to place the main pivot location within the seatube. It is important to only lower your seatpost to the point where it stops, forcing it in past this point will only damage your components.

Below are the insertion measurements per frame size:

Medium (17in) is 6.5 inches
Large (19in) is 8.25 inches
X-Large (21in) is 9.75 inches

Since the Czar is of a carbon construction it depends:

If you are using an alloy seatpost, yes, grease is GREAT.

If you are using a carbon seatpost that still slips when torqued to 5nm, then use a carbon specific ‘Grip’ grease.

It is strongly suggested that you periodically remove/clean/re-install seat post with fresh grease or carbon prep to thwart corrosion.

Yes, but it is VERY Important to order the correct one:

• with a SP30 bottom bracket,
• as well as a Wide Q-Factor (the Narrow Q-Factor will NOT fit)
.

Please be aware that if your use any other SRAM XX setup it may not fit correctly and damage the frame and/or components. If this is at all confusing please consult your local dealer.

The Czar has the ability to run tires up to 2.25″ with ample room for bent rims and mud clearance. This suggestion is due to variations in tread design, tire sizing and rim widths. Although larger tire sizes may fit properly but due these case by case situations it is up to the rider, or dealer, to install an acceptable tire size.

The Czar utilizes a PressFit 30 bb (PF30). The bottom bracket shell is 73mm wide.

For more information on PressFit 30 bb (PF30) configurations please refer to this Chris King PF BB Fit Guide.

The Czar uses a 44/56mm taper headset size. There are many options for this standard.

For more information on 44/56mm headset configurations please refer to this Chris King InSet 2 Fit Guide.

Another option is to use a Cane Creek ZS44 top and a ZS56 bottom headset combo.

What you are seeing is the different layers of carbon through the clear coat.

The Czar frame is made up of hundreds of various sizes, shapes, and types of carbon pieces. Every Czar frame looks similar as the last layers of carbon going on the form are following the same strict application schedule. Then in some places of the frame there are different types of carbon spec’d which creates a different reflection under the not quite clear, clear coat. This process is how we are able to tune the riding characteristics of the Czar.

For the ‘Trans-parent Black’ Czar we chose to leave the lamination exposed, kinda like our raw alloy, this is what carbon really looks like.

For the Czar, the suggested fork travel length is 100-120mm.

No, at this time the Shimano XTR 2×10 crankset does not fit properly on the Czar. Damage to the frame and cranks may occur if this setup is installed on the Czar.

Turner Czar uses a direct mount front derailleur. A Shimano Direct Mount Front Derailleur is necessary for proper fitment. At this time the SRAM front derailleur is not compatible with the Czar.

Burner Questions

Don't forget to put a drop of blue LocTite or equivalent on the clean threads before reassembling.

Main Pivot

12 nm

One-Piece dw-link

14 nm

Shock Bolts

9 nm

Rocker Tip Bolts:

8 nm

For All Turner Bikes

PM Brake Caliper Bolts

6 nm

F. Der. Mount Bolts

5 nm

R. Der. Hanger Bolt

6 nm

Water Bottle Cage Bolts

1-2 nm

Brake & Shifting Clamp Bolts

1 nm

Seatpost Collar Bolt

5 nm

If this is at all confusing please consult your local Turner Dealer for the proper mechanical procedure and tools. Please refer to our Tech page for more information on proper bike maintenance.

The short answer is that the RFX ate it.

Most riders that were buying Burners were putting RFX class fork/tire/wheels on it and riding it like an RFX. So when the RFX was finally introduced last summer with over a pound lighter frame, 20mm more travel, and a more responsively stiff ride due to the bigger carbon tubes the result was a notable drop in Burner sales.

Simply put, the RFX is a more capable descender and could be built to pedal better* than the Burner, thus evolution wins again.

*If you feel your desire to climb far exceeds what you think the RFX is capable of, then consider running lighter tires & wheels with a slightly longer stem on the RFX. Which will be a lighter & stiffer under-power setup that will translate to being a climbing monster that the Burner could never hope to touch. Still not convinced? How about installing a 1 degree changing headset to steepen up the head angle to a very pedaling friendly 67˚.

The dw-link Burner comes with a 7.5in X 2in air shock. Its shock uses the 21.8mm wide reducers with 6mm x 40mm hardware. For more information regarding the Fox shocks visit www.foxracingshox.com/fox_tech_center/.

2013 models come equiped with Fox CTD shock.

Proper sag on the Burner is 15mm. Please refer to our Turner Tech page for more information on proper shock setup.

Yes, Since most seatposts are longer than 8 inches in length. The Burner 27.5 seat tube is reamed to accommodate a total of 8 inches of seatpost insertion. Only lower your seatpost to the point where it stops, forcing in past this point will only damage your components.

Yes, but it is VERY Important to order the correct one.

• The 28/42 chainring combination,
• with a GXP bottom bracket,
• as well as a Wide Q-Factor (the Narrow Q-Factor will NOT fit)
• and a 34.9 High-Mount Top-Pull Derailleur are necessary for proper fitment.

Please be aware that if your use any other SRAM XX setup it may not fit correctly and damage the frame and/or components. If this is at all confusing please consult your local Turner Dealer and/or go to the SRAM XX website.

The Burner has the ability to run tires up to 2.35″ with ample room for bent rims and mud clearance. This suggestion is due to variations in tread design, tire sizing and rim widths. Although larger tire sizes may fit properly but due these case by case situations it is up to the rider, or dealer, to install an acceptable tire size.

The Burner has a 73mm bottom bracket shell with english threads.

The Burner v3.0 uses a 44mm headset size. This allows you to run a straight 1 1/8″ steer tube or a tapered style steer tube. For more information on 44mm headset configurations please refer to  Cane Creek 44mm Fit Guide.

The Burner v3.1 uses a 49-62mm Taper headset size.

Head Tube engineering: The head tube utilizes a new headset size to accommodate multiple head angle options (up to +/- 1.5°), increased strength (larger diameter = more surface area), and longer life of the bearings (smarter = better). This makes for one bomb proof setup with the adjustability to tuned the ride of the Burner to suite your style.

The frame comes with a standard 49/62mm taper 0° headset and the angle changing headsets are available from Works Components in the UK. Their stuff rocks!

For the Burner, the suggested fork travel length is 140-160mm.

The dw-link Burner uses a 34.9mm, Top-pull, Bottom-swing, Traditional Clamp.

Top-swing will NOT work. All Dual-Pull derailleurs must be modified, due to the bottom-pull arm as it will contact the chainstay yoke under full compression. Visit our Turner Tech page for information on how to modify Dual-Pull derailleurs.

No modification is needed for the following derailleur(s):

• SRAM X9, Top-pull Only, # 00.7615.014.000
• SHIMANO XT 2x band-type FD-M786 Top Pull
• SHIMANO XT 3x band-type FD-M781 Top Pull

Flux Questions

Main Pivot

12 nm

One-Piece dw-link

14 nm

Shock Bolts

9 nm

Rocker Tip Bolts

9 nm

For All Turner Bikes

Brake Caliper Bolts

6 nm

F. Der. Mount Bolts

5 nm

R. Der. Hanger Bolt

6 nm

Water Bottle Cage Bolts

1-2 nm

Brake & Shifting Clamp Bolts

1 nm

Seatpost Collar Bolt

5 nm

If this is at all confusing please consult your local Dealer for the proper mechanical procedure and tools. Please refer to our Turner Tech page for more information on proper bike maintenance.

It depends –

• The dw-link 26″ wheeled Flux comes with a 6.5in X 1.5in air shock.

• The dw-link Flux 27.5 v3.0 comes with a 7.25in X 1.75in air shock.

All versions use the 21.8mm wide reducers with 6mm x 40mm hardware. For more information regarding the Fox shocks visit www.foxracingshox.com/fox_tech_center/.

2009-2011 models came equiped with Fox RP23 shocks.

2012 models come equiped with Fox RL shock.

2013 models come equiped with Fox CTD shock.

Proper sag on the Flux is 11-13mm. Please refer to our Turner Tech page for more information on proper shock setup.

Yes, Since most seatposts are longer than 8 inches in length. The Flux seat tube is reamed to accommodate a total of 8 inches of seatpost insertion. Only lower your seatpost to the point where it stops, forcing in past this point will only damage your components.

Yes, but it is VERY Important to order the correct one.

• The 28/42 chainring combination,
• with a GXP bottom bracket,
• as well as a Wide Q-Factor (the Narrow Q-Factor will NOT fit)
• and a 34.9 High-Mount Top-Pull Derailleur are necessary for proper fitment.

Please be aware that if your use any other SRAM XX setup it may not fit correctly and damage the frame and/or components. If this is at all confusing please consult your local Turner Dealer and/or go to the SRAM XX website.

It depends –

• The 26″ wheeled Flux uses a 6.5″ X 1.5″ on all versions 2005-12
[dw-link / TNT / Horst : 165mm X 38mm].

• The Flux 27.5 v3.0 uses a 7.25″ X 1.75″ on all versions 2013 + [184mm X 45mm].

• The Fox RP23 will fit, as of January 1, 2010.

Note: If you find that any of the above information is not current or if another shock brand does or doesn’t fit, please let us know so we can update our information.

It depends –

The 26″ wheeled Flux has the ability to run tires up to 2.2″.

The Flux 27.5 v3.0 has the ability to run tires up to 2.3″.

This sizing allows for ample room for bent rims and mud clearance. This suggestion is due to variations in tread design, tire sizing and rim widths. Although larger tire sizes may fit properly but due these case by case situations it is up to the rider, or dealer, to install an acceptable tire size.

The Flux has a 73mm bottom bracket shell with english threads.

The 2012 or newer (including the 27.5 v3.0) Flux uses a 44mm headset size. This allows you to run a straight 1 1/8″ steer tube or a tapered style steer tube. For more information on 44mm headset configurations please refer to either this Chris King 44mm Fit Guide or this Cane Creek 44mm Fit Guide.

Pre-2012, use a 1 1/8″ headset with 8mm of insertion into the headtube.

For the Flux, the suggested fork travel length is 100-120mm.

For the Flux 27.5 v3.0, the suggested fork travel length is 120-140mm.

The dw-link Flux uses a 34.9mm, Top-pull, Bottom-swing, Traditional Clamp.

Top-swing will NOT work. All Dual-Pull derailleurs must be modified, due to the bottom-pull arm as it will contact the chainstay yoke under full compression. Visit our Turner Tech page for information on how to modify Dual-Pull derailleurs.

No modification is needed for the following derailleur(s):

• SRAM X9, Top-pull Only, # 00.7615.014.000

• SHIMANO XT 2x band-type FD-M786 Top Pull

• SHIMANO XT 3x band-type FD-M781 Top Pull

King Khan Questions

Main Pivot

12 nm

One-Piece dw-link

14 nm

Shock Bolts

9 nm

Rocker Tip Bolts

8 nm

For All Turner Bikes

Use a small drop of blue LocTite on all the clean threads before re-assembly.

Brake Caliper Bolts

6 nm

F. Der. Mount Bolts

5 nm

R. Der. Hanger Bolt

6 nm

Water Bottle Cage Bolts

1 -2 nm

Brake & Shifting Clamp Bolts

1 nm

Seatpost Collar Bolt

5 nm

If this is at all confusing please consult your local Dealer for the proper mechanical procedure and tools. Please refer to our Turner Tech page for more information on proper bike maintenance.

The King Khan uses a 7.5″ X 2″ on all versions 2009 + [dw-link : 190.5mm X 50.8mm].

The King Khan comes with a 7.5in X 2in air shock. Its shock uses the 21.8mm wide reducers with 8mm X 40mm hardware. For more information regarding the Fox shocks visit www.foxracingshox.com/fox_tech_center/.

Proper sag on the King Khan is 15mm. Please refer to our Turner Tech page for more information on proper shock setup.

Yes, Since most seatposts are longer than 8 inches in length. The King Khan seat tube is reamed to accommodate a total of 8 inches of seatpost insertion. Only lower your seatpost to the point where it stops, forcing in past this point will only damage your components.

The King Khan has the ability to run tires up to 4.8″ on a 80mm wide rim with ample room for bent rims and mud clearance. This suggestion is due to variations in tread design, tire sizing and rim widths. Although larger tire sizes may fit properly but due these case by case situations it is up to the rider, or dealer, to install an acceptable tire size.

The King Khan has a 100mm bottom bracket shell with english threads.

The King Khan uses a 44mm headset size. This allows you to run a straight 1 1/8″ steer tube or a tapered style steer tube. For more information on 44mm headset configurations please refer to either this Chris King 44mm Fit Guide or this Cane Creek 44mm Fit Guide.

For the King Khan, the suggested fork travel length is 120-140mm.

None, the King Khan is only compatible with 1x drivetrain at this time.

Sultan Questions

Main Pivot

12 nm

One-Piece dw-link

14 nm

Shock Bolts

9 nm

Rocker Tip Bolts

9 nm

For All Turner Bikes

put a small drop of blue LocTite on the clean threads before assembly.

PM Brake Caliper Bolts

6 nm

F. Der. Mount Bolts

5 nm

R. Der. Hanger Bolt

6 nm

Water Bottle Cage Bolts

1-2 nm

Brake & Shifting Clamp Bolts

1 nm

Seatpost Collar Bolt

5 nm

If this is at all confusing please consult your local Dealer for the proper mechanical procedure and tools. Please refer to our Tech page for more information on proper bike maintenance.

The Sultan uses a 7.5″ X 2″ on all versions 2009 + [dw-link : 190.5mm X 50.8mm] and a 6.5″ X 1.5″ on 2007-08 models [TNT : 165mm X 38mm].

• The Fox RP23 will fit, as of January 1, 2010.
• The 2010 Fox DHX RC4 will NOT fit, as of January 1, 2010.
• The Elka Stage 5 will NOT fit, as of January 1, 2010.

Note: If you find that any of the above information is not current or if another shock brand does or doesn’t fit, please let us know so we can update our information. 

The dw-link Sultan comes with a 7.5in X 2in air shock. Its shock uses the 21.8mm wide reducers with 6mm X 40mm hardware. For more information regarding the Fox shocks visit www.foxracingshox.com/fox_tech_center/.

2009-2011 models came equiped with Fox RP23 shocks.

2012 models come equiped with Fox RL shock.

2013 models come equiped with Fox CTD shock.

Proper sag on the Sultan is 15mm. Please refer to our Turner Tech page for more information on proper shock setup.

Yes, since most seatposts are longer than 8 inches in length. The Sultan seat tube is reamed to accommodate a total of 8 inches of seatpost insertion. Only lower your seatpost to the point where it stops, forcing in past this point will only damage your components.

Yes, but it is VERY important to order the correct one.

• The 28/42 chainring combination,
• with a GXP bottom bracket,
• as well as a Wide Q-Factor (the Narrow Q-Factor will NOT fit)
• and a 34.9 High-Mount Top-Pull Derailleur are necessary for proper fitment.

Please be aware that if your use any other SRAM XX setup it may not fit correctly and damage the frame and/or components. If this is at all confusing please consult your local Turner Dealer and/or go to the SRAM XX website.

The Sultan has the ability to run tires up to 2.35″ with ample room for bent rims and mud clearance. This suggestion is due to variations in tread design, tire sizing and rim widths. Although larger tire sizes may fit properly but due these case by case situations it is up to the rider, or dealer, to install an acceptable tire size.

The Sultan has a 73mm bottom bracket shell with english threads.

The 2011 or newer Sultan uses a 44mm headset size. This allows you to run a straight 1 1/8″ steer tube or a tapered style steer tube. For more information on 44mm headset configurations please refer to either this Chris King 44mm Fit Guide or this Cane Creek 44mm Fit Guide.

Pre-2011, use a 1 1/8″ headset with 8mm of insertion into the headtube.

For the Sultan, the suggested fork travel length is 120-140mm.

The dw-link Sultan uses a 34.9mm, Top-pull, Bottom-swing, Traditional Clamp.

Top-swing will NOT work. All Dual-Pull derailleurs must be modified, due to the bottom-pull arm as it will contact the chainstay yoke under full compression. Visit our Turner Tech page for information on how to modify Dual-Pull derailleurs.

No modification is needed for the following derailleur(s):

• SRAM X9, Top-pull Only, # 00.7615.014.000

• SHIMANO XT 2x band-type FD-M786 Top Pull

• SHIMANO XT 3x band-type FD-M781 Top Pull

Cyclosys V1 Questions

Brake Caliper Bolts

6 nm

F. Der. Mount Bolts

5 nm

R. Der. Hanger Bolt

6 nm

Water Bottle Cage Bolts

1-2 nm

Seatpost Collar Bolt

5 nm

If this is at all confusing please consult your local Dealer for the proper mechanical procedure and tools. Please refer to our Turner Tech page for more information on proper bike maintenance.

Bigger bearing = better performance & longer service life; less corrosion (nylon cup barrier /lack of dissimilar materials/ Galvanic Corrosion); larger 30mm spindle allows stiffer and lighter crank assembly with up to 18% lighter than conventional threaded system; there is no risk of cross threading just to top it off! Smarter = Better.

Then as an added bonus the option to run an eccentric bottom-bracket for single-speed users.

142×12 thru-axles are stronger, stiffer, and simpler. Which is exactly why our Cyclosys comes with it, it simply makes good sense. And to top it off we ship our bikes with the DT-Swiss RWS Alloy axle to insure the best performance possible from your Turner Bike!

Include a helpful and informative answer to the frequently asked question here.

Subtle shaping to underside of Top Tube to spread load over the shoulder when running with the bike.

The Cyclosys V2 has the ability to run tires up to 700x 45mm, or 275×1.8 with room for bent rims and mud clearance. This suggestion is due to variations in tire brand, model and size as well as rim width. Although larger tire sizes may fit, these should be on a case by case basis, it is up to the rider, or dealer, to install an acceptable tire size.

The CyclosysV2 has a T47 threaded bottom bracket shell that is 68mm wide.

The CyclosysV1 has a PF30 bottom bracket shell that is 68mm wide.

AllRoadTi have fully integrated headset bearings in a fully tapered head tube. When spec'd, the ARTI uses an ENVE AllRoad fork with 1.25/1.125 tapered steerer, and requires  BOTTOM-IS47/33

The CyclosysV2 is made with a fully tapered head tube and uses integrated bearings. This requires BOTTOM-IS52/40 for tapered fork with 1.125/1.5″ steerer.

The upper headset bearing is integrated ZeroStack, TOP-IS42/28 for all forks with 1.125″ steerer tubes.

The CyclosysV1 uses a straight, non-tapered 44mm headtube. This allows you to run a tapered style steerer tube fork in a non tapered frame. This head tube will work with a tapered steerer fork only when used with a ExternalCup44  Lower head set bearing. With the upper bearing bore also 44mm, the rider has the ability to run a ZeroStack44 headset on top.

Yes, since many seat posts are longer than 8 inches in length, it is possible that a long post in an extra small or small size frame can hit a cable or bottle insert welded into the frame.  The Cyclosys seat tube is reamed to accommodate a total of 8 inches of seatpost insertion. If your post stops before low enough for proper ride height, use a shorter post or shorten the post. Check with seat post maker to make sure the post can be shortened.

27.2mm seatpost with enough length to guarantee 4″ or 100mm of insertion.

The Cyclosys is specified with a fork with a 397mm axle-to-crown, but almost all 'cyclocross' forks will fit fine with axle-to-crown lengths from 395mm-400mm.

Higher offset numbers, like 50mm will have a 'lighter' feel steering, especially nice at lower speeds or threading thru bushes, trees and cyclocross U-turns. The 45-47mm offset forks will feel 'heavier' and more stable at speed.

The Cyclosys uses a 31.8mm, Bottom-pull, Bottom-swing, Traditional Clamp.

DHR Questions

Upper Link

23 nm
17 ft-lbs.
204 in-lbs.

dw-link (lower-link)

19 nm
14 ft-lbs.
168 in-lbs.

Shock Bolts

13.7 nm
11 ft-lbs.
130 in-lbs.

For All Turner Bikes

PM Brake Caliper Bolts

6 nm
4.4 ft-lbs.
53.1 in-lbs.

R. Der. Hanger Bolt

6 nm
4.4 ft-lbs.
53.1 in-lbs.

Brake & Shifting P-Clip Bolts

1 nm
.7 ft-lbs.
8.9 in-lbs.

Seatpost Collar Bolt

5 nm
3.7 ft-lbs.
44.3 in-lbs.

If this is at all confusing please consult your local Turner Dealer for the proper mechanical procedure and tools. Please refer to our Turner Tech page for more information on proper bike maintenance.

The DHR has used a 9.5″ X 3″ on all versions since 2004+ [ 241.3mm X 76.2mm]. The dw-link DHR shock uses the 22.2mm wide reducers with 8mm X 45mm hardware.

2008 DHR and prior shocks use the 21.8mm wide reducers with 6mm X 45mm hardware.

For more information regarding the Fox shocks visit www.foxracingshox.com/fox_tech_center/.

• The 2010 Fox DHX RC4 will NOT fit on the 2008 DHR and prior. All non-dw-link models, as of January 1, 2010.
• The 2009 Fox DHX 5.0 will fit on all DHR models, 07+, as of January 1, 2010.
• The Cane Creek Double Barrel will fit on all DHR models, 07+, as of January 1, 2010.

Note: If you find that any of the above information is not current or if another shock brand does or doesn’t fit, please let us know so we can update our information.

The dw-link DHR utilizes a 1.5″ headset with at least 15mm of insertion into the headtube. The headtube is deep reamed and will fit a 1″ deep skirted headset. Zerostack lower cups are NOT recommended, a standard lower headset cup is preferred.

2007-2008 ‘Round-Tube’ DHR’s use a 1.125″ headset.

2004-2006 ‘Square-Tube’ DHR’s use a 1.5″ headset.

The rear hub needed for the dw DHR has a 12mm X 150mm dimensions. The rear is Saint compatible.

Rear spacing for 2007-2009 Round Tube DHR is 12 X 142mm.

Rear spacing for 2005-2006 Square Tube DHR is 12 X 135mm.

Rear spacing for really old Twin TopTube DHR was 10qr X 135mm.

For the DHR, the suggested fork travel length is 180-203mm.

The DHR has the ability to run tires up to 2.5″ with ample room for bent rims and mud clearance. This suggestion is due to variations in tread design, tire sizing and rim widths. Although larger tire sizes may fit properly but due these case by case situations it is up to the rider, or dealer, to install an acceptable tire size.

The DHR has a 83mm bottom bracket shell with english threads.

The dw-link DHR is setup for ISCG 05.

2008 DHR and prior uses the original ISCG size.

We have been using this type of bearing in our DHR since 2011 with great results. With the tight space constraints to allow the dw-link to behave optimal, remain fully active and have incredible lateral rigidity under load, the DHR uses EnduroMax bearings since they have been proven to work well. With advancements in shock technology coupled with using Enduro Max-Type bearings raises the small bump compliance to new heights. Moving forward is our ultimate goal in always producing the best ride possible!

Advantages of bearings that has led to a major change in Turner Bikes suspension:

• Wear and tear is contained in the completely replaceable bearing.

• Mechanics can quickly and easily replace standard sized cartridge bearings with out special tools or training or extra time to customize the bushing system.

• Bearings today are nothing like they were in the past with Enduro creating special bearings specifically for the high load low rpm requirements of bicycle suspension.

5.Spot Questions

Main Pivot

13.7 nm

One-Piece dw-link

14 nm

Shock Bolts

9 nm

Rocker Tip Bolts

9 nm

For All Turner Bikes

Put a drop of blue LocTite on all the clean threads before re-assembly.

Brake Caliper Bolts

6 nm

F. Der. Mount Bolts

5 nm

R. Der. Hanger Bolt

6 nm

Water Bottle Cage Bolts

1-2 nm

Brake & Shifting Clamp Bolts

1 nm

Seatpost Collar Bolt

5 nm

If this is at all confusing please consult your local Dealer for the proper mechanical procedure and tools. Please refer to our Turner Tech page for more information on proper bike maintenance.

The 5.Spot uses a 7.5″ X 2″ on all versions 2003 + [dw-link / TNT / Horst : 190.5mm X 50.8mm].

• The Fox RP23 will fit, as of January 1, 2010.
• The 2010 Fox DHX RC4 will NOT fit, as of January 1, 2010.
• The Elka Stage 5 will NOT fit, as of January 1, 2010.

Note: If you find that any of the above information is not current or if another shock brand does or doesn’t fit, please let us know so we can update our information.

The dw-link 5.Spot comes with a 7.5in X 2in air shock. Its shock uses the 21.8mm wide reducers with 6mm x 40mm hardware. For more information regarding the Fox shocks visit www.foxracingshox.com/fox_tech_center/ .

2009-2011 models came equiped with Fox RP23 shocks.

2012 models come equiped with Fox RL shock.

2013 models come equiped with Fox CTD shock.

Proper sag on the 5.Spot is 15mm. Please refer to our Turner Tech page for more information on proper shock setup.

Yes, since most seatposts are longer than 8 inches in length. The 5.Spot seat tube is reamed to accommodate a total of 8 inches of seatpost insertion. Only lower your seatpost to the point where it stops, forcing in past this point will only damage your components.

Yes, but it is VERY important to order the correct one.
• The 28/42 chainring combination,
• with a GXP bottom bracket,
• as well as a Wide Q-Factor (the Narrow Q-Factor will NOT fit)
• and a 34.9 High-Mount Top-Pull Derailleur are necessary for proper fitment.

Please be aware that if your use any other SRAM XX setup it may not fit correctly and damage the frame and/or components. If this is at all confusing please consult your local Turner Dealer and/or go to the SRAM XX website.

The 5.Spot has a 73mm bottom bracket shell with english threads.

The 2011 or newer 5.Spot uses a 44mm headset size. This allows you to run a straight 1 1/8″ steer tube or a tapered style steer tube. For more information on 44mm headset configurations please refer to either this Chris King 44mm Fit Guide or this Cane Creek 44mm Fit Guide.

Pre-2011, use a 1 1/8″ headset with 8mm of insertion into the headtube.

.

For the 5.Spot, the suggested fork travel length is 120-140mm.

The 5.Spot uses a 34.9mm, Top-pull, Bottom-swing, Traditional Clamp.

Top-swing will NOT work. All Dual-Pull derailleurs must be modified, due to the bottom-pull arm as it will contact the chainstay yoke under full compression. Visit our Turner Tech page for information on how to modify Dual-Pull derailleurs.

No modification is needed for the following derailleur(s):

• SRAM X9, Top-pull Only, # 00.7615.014.000

• SHIMANO XT 2x band-type FD-M786 Top Pull

• SHIMANO XT 3x band-type FD-M781 Top Pull

Warranty Questions

Keeping your receipt in a safe place is imperative. Should you need to contact Turner Bikes about a warranty or the police about a theft, your receipt will be needed.

5-year frame warranty on all Titanium frames.

Turner will Repair or replace any Turner frame, Only if we determine it to be defective due to materials and /or workmanship. This 5 year warranty applies to the frameset Only (not including suspension components), ridden under normal conditions, properly maintained and is only valid to the original owner with an original sales receipt.

Turner Bikes will provide replacement parts when available at a minimum charge in the event of a crash or other non- warranty situation. This replacement policy is good for all frames including those who have purchased their frames used.

If your Turner frame is out of warranty then you still have another option with trading in your old frame for a credit towards a new one. Contact Sales@turnerbikes.com if you are interested.

To start a warranty claim on your Turner Bike in first you need to contact us. Warranty@turnerbikes.com

To start a warranty claim on your Turner Bike in first you need to contact us to receive an RA Number to get the process started.

You can email us through our warranty department here.

Please fill out the form as completely as possible to expedite the process.

Trade-In Answers

Recycle and get a discount on a new bicycle from Turner Bikes.

The Turner-4-Turner Trade-in Program allows a current Turner frame owner to send in their old Turner and receive a $600 credit off of the MSRP of a new Turner Bike from us. If you don't want a new bike, but a frame only, the trade in credit is $325.

This trade-in value is NOT Applicable to sale items and/or closeout frames. The frame trade-in program is extended to all Turner frames regardless of age or condition.

To trade your old Turner Bike in first you need to contact us. You can email us at Sales@turnerbikes.com

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